Customer Ratings & Reviews

Buy something else. I bought this hoping it would do everything I needed. I have an HP laptop, so I figured it would work best to get a HP printer. Was I wrong. lf you want to print and scan, well that requires two different pieces of software that can't be installed at the same time, so you can print OR scan. Not both. And it doesn't copy multiple pages very well, always jamming. So I have a single sheet copy machine. What a waste.

Have not use this item yet so I'm not quite sure how to review it. I guess it's nice to know that you have peace of mind it you have an issue.

We normally do not add this but our old printer died before two years. We carry it with us when we travel and decided to insure this one. The price on the printer itself was good on sale.

Great headset for 100 bucks i will be going in today to get a replacement because the speakers are crackling and is hurting my ears sound quality is great on it tho after about 3 months

Never had to use the Geek Squad service. Purchase on something that has bad reviews and you think you might need it. Only time I would recommend.

I am a firm believer in not paying for new things twice just because they aren't made well (or if you have a clumsy son). Get the protection (unless the product is less than $15).

Most times I don't a problem returning or getting my electronics repaired or replaced. I will always purchase the replacement plan! The geek squad is always nice, professional and helpful.

This warranty was only an additional $10. I figured it was worth the extra to have it covered and the amount of use I am planning. Haven’t had to utilize it yet though.

I purchased this printer and insurance, and the printer is no longer working. Someone from the geek squad came to my home and said that they can’t fix it. Under this insurance plan they are to replace this with a new one. After a week of calling and waiting for call backs, still haven’t received answer!

I just purchased the printer and have not made a claim but it is one of the cheaper priced for what the employee said would be covered. Hopefully I will not really need it.

I had repair work done on this printer 4/14/21 and i purchased it 1/15/21. it didn't make it one year from the date of purchased. On top of this i missed the date on 2 best buy rewards and was told they would not be re-issued. I spent alot of money from best buy through the years and to miss the date and not be given or re-issued any reward dollars is totally wrong. I AM cutting up my best buy card because it doesn't do any special benefits to me ... a word to the wise....use you other major credit cards that earn you money back WITHOUT AN EXPIRATION DATE1

**DO NOT BUY IF ONLINE CUSTOMER** IT'S A WASTE OF YOUR MONEY. THEY WON'T SERVICE YOUR ITEM UNLESS YOU BRING IT TO A STORE. IF YOU DON'T LIVE CLOSE TO A STORE YOU'RE OUT OF LUCK AND YOU'VE PAID FOR NOTHING.

It worthy to have it but when you use it it expires, which is doesn’t make sense

Great cover program for things that break, but does not cover stolen. It is about the same cost to insure your item under your home owners or renters insurance and they cover theft.

The printer is a bit slow. It’s suppose to be wireless but it’s not compatible with all routers. On balance I would not purchase it again.

Used to be better when price was not as high as it is

I purchased this all-in-one printer to work from home due to the Covid-19 virus. The document feeder does not work. Using the scanner/document feed was the whole reason I purchased this printer. I have another printer available, but needed the scan functionality. Will be attempting to return. If you need a scanner with document feed, do not purchase this all-in-one.

Nothing memorable witb this purchase, it was a gift to someone.

Hopefully we never need to use this protection, but you never know!

Anyone want to buy a new printer???? After owning five or more HP printers and being really happy with all of them, I bought this printer on 02/02/24 and have already made FIVE calls to HP support! One of the biggest frustrations came about when I tried to print a single check from Quicken. Previous HP printers printed them with no problem. With this printer, I have to change the settings every time. Also, when printer envelopes for greeting cards, it takes a detective to determine the settings for the printer.