Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11068 reviews
(11,068 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Decent warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a warranty. Hopefully I don't need to use it but if I have to I'm glad it's there.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
2 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize that the canon MFP printer came with a 3 year warranty. Would not have bought the 2 year geek squad package if I knew.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Hope it is as good as they say it is if I have pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give an honest review I have not used the protection plan
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Don’t love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t love geek squad protection. I’ve just had issues in the past, but they always find a way to make it up to you.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Best Buy points?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do I get Best Buy points for reviewing this? I’ve never had problems in the past with the warranties offered by Best Buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
So-so experiences
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been hit or miss in terms of service level. I do still purchase the service for most of my valuable BB products.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, just as it described. Recommend item for everyone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Next time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never used so I don't know how good they are but the customers service is pretty good.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You only get one use and then have to pay for another 4 years…even when it has only been a few months!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Unknown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unknown didn’t know at his was included, I guess it came with something purchased
I would recommend this to a friendRated 3 out of 5 stars
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.eats ink dont have much in them printers fine ok otherwise
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Don’t buy extended warranties.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think I ever used this. Extended warranty and service not worth the cash IMO
No, I would not recommend this to a friendRated 3 out of 5 stars
Yep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About to use today the agent was very nice on phone
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Never too sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never be too sure on your high priced items glad I got this
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Not Sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I diffently feel this is worth the money on an expensive purchase. I used it once and it work out well in my situation.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Always nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the protection plan for .my parents. Is so much easier for them to just bring in the product instead of having to ship it
I would recommend this to a friendRated 2 out of 5 stars
value issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this replacement plan without knowing if needed. turns out didnt, never would have, and really wasnt a value payoff. geek squad is great otherwise, pick replacement plans appropriate for electronic item bought is my advice next time. think it through. many other plans bought with purchase in past much more valuable.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Rob. Thank you for taking time to share this with us. We greatly appreciate your feedback as it can help us grow our services for the future. Please let us know if you have any further concerns or questions. Thanks!
Rated 3 out of 5 stars
Protect yo stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a protection plan, nuff said. Just value if the plan is worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Good for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable for the first month or so, but eventually got used to it. Gets the job done, and for the price, it is pretty nice.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 3 out of 5 stars
Problem with paper jam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When papers get jammed, you have no way of finding them the printer.
No, I would not recommend this to a friend