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Customer reviews

Rating 4.7 out of 5 stars with 11068 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 11,068 reviews
  • Rated 3 out of 5 stars

    Haven't had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service yet so I'm still hoping it will work okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to find out whether this warranty is any good or not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have. If it was to break down I could get a replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get help by phone, must bring product to store. okay, i guess.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have Used Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet, but I do rest assured of somthing happens I am covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service but when I do I'm sure it would be fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protection Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bit disappointed in this protection plan. I had purchased a product and returned it. I was unable to get my money back when I returned the product. Needless to say, I will not be purchasing protection plans anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem i have is when a cat gets up on the cabinet and gets wrapped around and spooked and knocks the monitor off theres no accidentally damage coverage and I do understand why but it's really sad when you have animals. lol

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for the kind feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 2 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a year and for the first 6 months it kept saying the ink was empty then when it was supposed to print out Black it kept coming out blue

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like to know that if there's a problem with my item I can get assistant

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really sure of the protection plan, but i guess its worth having

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy exchange warranty for another 10% of the item cost.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GSP protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I continue to stand om the fence with yhe GSP protection plan. While I appreciate havinf one for security, I have yet to aucceasfully uae a GSP plan for any of my mobile devises (or otherwise) as it seeems to be just a replacement plan with high deductibles for items that could be repaired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I needed to replace my product I will, if not I know I couldve

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the program yet but never had problems in the past

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted almost exactly 2 yrs now will not connect, keeps showing printer not found. Ink runs out pretty fast. Won’t be buying again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Squad of Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this and I hope I don’t have to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty smooth transaction and very helpful staff in dealing with matter

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hopefully i never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I never need it, in the past, they have been helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have always need help and they like to help

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We certainly do love to help and are happy to be there for customers such as yourself. Thank you for the compliment!