Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11070 reviews
(11,070 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
I don’t know where this came from.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want this service but somehow it was slipped by me without my knowledge!!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Week blender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item last year. Save your money and invest in a better product. Don’t bother wasting your things. Runaway from the deal this product offers.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us. I'm sorry it didn't work out as expected. We hope you found a better option. If you still need assistance, we'd recommend connecting with your local Best Buy. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 1 out of 5 stars
Experience with Geek Sqaud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working the Geek Squad was am awful experience. They have no Idea what they are doing and they flat out lie.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth your hard earned money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the purchase. No follow through from the GEEK SQUAD Dept in Fresno, CA. River Park store location.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is clueless!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No better than it ever was but it is not a surprise due to the customer service of Best Buy overall!
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not had the chance to use it but didn’t like services they rendered me the last time I was in the store.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Tricky Game
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They requested I write a review for my 2 Geek Squad Service plan. I never used it, so I guess it was a waste of money.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended, they should really improve their coverage and also train their staff to fix devices at BestBuy and to be more polite.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Rip-off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want it, didn't get it. I don't speak Hindi or Telugu Have I answered all of your questions to your satisfaction ?
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Sqd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.disappointing. when tried to return was told could not do so.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like I said before I don’t remember one time I had to was horrible Panasonic came to help me
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Can I get a response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this at one point and needed to see if it’s still active and what it covers.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
buy lottery tickets, similar outcome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why I keep buying these, it rarely works out to my favor, should just buy lottery tickets, similar outcome
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were not sociable at all. it took much longer to fix than expected!
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed for no effort made towards fixing my computers. I have to destroy them and trash them.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Useless warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money in my opinion. Not easy to work with.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Unhappy with cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always to busy standing around to take care of you. Cell phone troubles, no one cares.
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
upset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would like to cancel this product not worth it. Tried to get help had to go to another source.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty lasted 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was defective so wasted $20 on a warranty that lasted 2 months
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for reaching out about this. We're sorry to hear the printer failed so early, and that you had to use your warranty so early. We hope the next one does much better and suits you well.
Rated 1 out of 5 stars
Not a good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the warranty on a Samsung, TV stopped working. And no dice for replacement. Very touchy subject
This review is from 2-Year Geek Squad Product Replacement
No, I would not recommend this to a friend