Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11070 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 11,070 reviews
  • Rated 1 out of 5 stars

    I don't like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are too many restriction and everyone say he said she said.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the replacement printer because the house printers are terrible

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. I hope they continue the great service from the past.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extra protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star because I haven't needed to use it but I suggest you get one, it does provide what you need when you would need to use it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Guss – We’re sure that we’ll provide you with great service should you ever need to use that Geek Squad Protection plan. We hope that, in the meantime, the peach of mind the plan gives you will justify the price.

  • Rated 1 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put you on hold forever and not quick when supposed to and very rude customer service even some of the managers have nasty attitudes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased with printer but returned it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty when I bought the printer, but I didn't like the printer so I returned it, and also got my warranty refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are total piece's of trash. Like a couple of months in and they fall part. Have to literally tape them together. What a joke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the opportunity to utilize this purchase waiting on tech support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, almost nothing gets done with geek squad. If somehow the replacement does get covered, the paint chips off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your extra money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this service, so in my eyes it was a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nothing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not set up my computer in my home as promised!!!!! I paid a lot for nothing

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to us. We are certainly living in unprecedented times and we hope you understand. We'd like to hear more about what you need done and see if there is anything we can do to help. If this is something you'd like to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Nogeeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no geek squad service in southern Erie county.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poooooorrrrrr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible do not buy anything from best buy!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    insurance on a printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money Save your money and don't get it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well there not very helpful or at least The person that helped me was not his name was derik

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Star0106 – I apologize that Derik wasn’t able to help you out with your Geek Squad Protection plan. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this with us and see if there’s anything we can do to help you out.

  • Rated 1 out of 5 stars

    Return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told me to contact manufacturer of Polk sound bar. No help whatsoever.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us. I apologize for the disappointment. This is not the level of service we aim to give you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 and we'll work with you to get your issue resolved.

  • Rated 1 out of 5 stars

    I don't understand this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YALL DONT SUPPORT WATER DAMAGE PLEASE MAKE IT SUPER CLEAR AND BRIGHT. THANK YOU.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We want to be as up front as possible; about the coverage our Geek Squad Protection Plans offer. You can find details about how liquid damage is not covered in our Terms & Conditions at www.geeksquad.com/termsconditions.

  • Rated 1 out of 5 stars

    Not worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They service is not available for items you willl need. I had hoped it would be better.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Momofgamer – I’m sorry to hear that your Geek Squad Protection Plan didn’t work out for you. If you have any questions about the coverage of that plan, please see our Terms and Conditions at www.geeksquad.com/terms, visit your local store, or give us a call at 1-800-GEEKSQUAD (1-800-433-5778).

  • Rated 1 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, on install of my tv , very professional and clean .

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Oscar. Thank you for taking time to share this with us! We're so glad to hear everything went well! Please let us know if you need anything else.

  • Rated 1 out of 5 stars

    does not print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed the black ink and stopped printing, changed them again and now it does not work.

    No, I would not recommend this to a friend