Customer Ratings & Reviews

Great printer. Best one so far that I have had for a while.

Wow fantástico TV favulous omg thank you forever alone

Needed a printer that had all the functions for my small business and this has been great. I bought photo paper and printed my own photos and they turned out great as well. Easy to set up. So far so good!

This is a good printer with a good concept. But the fact remains that it's a printer. Nothing in modern technology has improved less than the standard printer. It randomly loses connection, renamed itself once, and the print head clogs if it's not used frequently enough. I spend more in ink doing print head cleaning and maintenance. At least you can buy bulk ink in big bottles. All said, that's no different than any other printer I've ever owned. This one prints nicely and is fast when it's working right. Somebody please invent a better printer!!

So far, so good. The Geek Squad helped me set up our new computer, transfered all files, etc. from old computer to new Dell and fully explained all the features.

The printer software for setup is horrible. The connection to a Wi-Fi setup is abysmal. This is the worst Wi-Fi experience I have ever encountered. The printer is only a a few feet from my Wi-Fi router. It never has established a connection for but a few minutes. The MAC software installation is abysmal and not worth the time spent. I finally went to a CAT-6 cable and now is all well. The printer immediately recognized the connection, but do nothing bother with with the software. It really sucks. I have a robust WyFi system and this printer cannot keep a lock on it. Anyone looking for a Wi-Fi option will not be well served by this printer. In any case, the CAT—6 hard wired option is rock solid. So far, no problems. The print quality is excellent and the speed of printing is excellent. What I do not understand is why a printer (or other internet connective device) cannot navigate Wi-Fi. It’s so bizzare, as all other home devices have rock solid WiFi connections (home security, watering control, temperature control, etc.) Do not get this printer if you want WiFi control. Hard wired to a network it is amazing. Epson has really dropped the ball on Wi-Fi and the setup software. I am really experienced with computer and peripheral components, this was the worst in years. Something is amiss as this is really a great printer.

I was skeptical in the beginning but gave it a go as my 11 years old is not great with his gaming tools. I was lucky that I did as his headset broke just after one year. Best buy refunded the amount I paid in full without question. Super easy.

I used it on most print, copy, scan, and USB flash from my computer and smartphone. Very easy and fast. No problem!

Great product. I wish if they make a separate food maker that comes with the blender

I don't usually buy protection plans because most electronics break during the factory warranty period or they last for years (beyond the the purchased protection plan). This time, I had some problems with other devices and decided that this plan was cheap enough to take the gamble. Besides, the Geek Squad is very good about doing quick checks on faulty equipment.

I have had this printer for 3 yrs now and I love it! I'm able to print quickly and the colors print vibrantly! No issues what so ever!

You cannot consider passing on the product protection plan from Best Buy. I have it on every item I purchase and it has saved my butt time after time. We have kids, and things break more often in our house than they should. When it comes to expensive electronics ($150 keyboards, $80 mice) adding a few extra bucks for that piece of mind is well worth it.

For the first time I used the Geek Squad Replacement plan purchased for an Epson XP640 printer which failed. The transaction could not have gone more smoothly. The associate was efficient, polite, and knowledgeable. The replacement has been ordered and the price match was also applied. This certainly was a worthwhile purchase!

Best graphics card for price, very reliable as it has still kept up fir the last 3 years and is still working js as new.

Thought when getting this. I would at least get assistance installing if need and troubleshooting. Nope. First you can’t get a hold of store, 2 no one will call you back. You get routed all over the place and no help unless you go into store. How is going into store going to help me get this all working with my system in my office.

Absolutely useful esp if you're buying electronics and dropping huge investments!

HEY THAT'S WONDERFUL IT IS GREAT TO GET THE WARRANTY ON ANY ITEMS YOU BUY FROM BEST BUY ONCE AGAIN THANK YOU VERY MUCH PLUS I'M ENJOY THE THE ITEMS I BOUGHT

Bought this for my husbands home office. He had been having trouble with his eyes, so this has helped

Amazing printer, easy installation and easy to use

Zero Issues getting store credit for defective product will buy again