Customer Ratings & Reviews

I did not use for now, I hope this was a good idea if I need it

Haven’t had to use it yet. I’m not sure what else to write but there is a 50 character minimum lol

We were having trouble with our printer and and unable to resolve the issue. When we inquired about a new one, he suggested one that was on sale. He brought the printer to us and connected it to our laptop. We are extremely happy with our new printer and his excellent help.

Good to have just in case something goes wrong with your product great people

Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

If I wouldnt have purchased it I would have needed it smh

Nice to know I have help when I need it. They are very, very helpful.

Purchased this when buying my new Macbook Pro. Price for 2 Year Plan was less than buying all required services a la carte. Geek Squad representative was very nice and helpful. He explained all services, keep me informed, and explain possible future services.

I always get the extended warranty on products I buy from BEST BUY. Number one, they are expensive. And two, they are hard to replace. It is simply insurance and whenever I can buy insurance for a high dollar item I get it because I don't want to have to buy it twice.

I've always purchased the 2-Year Geek Squad Product Replacement for all of my devices. It's a satisfying feeling knowing that I am covered for 2 years from normal wear and tear to accidental damage from handling. I feel safe with this plan and have always been covered and never had an issue when it comes to repairs, exchanges, and returns.

My previous printer stopped working and thank goodness I had the warranty on it. They gave me a new printer that was newer than the one I brought in and it didn't cost me any more money. If I hadn't had the warranty I would have had to spend another $200 for a new one or extra money to have it repaired. I will always buy the warranties!

Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

A great coffee machine to have can go wrong prices right

The process was quite long and tedious with trying to get my washing machine fixed. The communication between the vendor and the geek squad protection seemed to be a little lacking but that could’ve been partly the vendors fault.

Would always buy the Geek Squad coverage since Many Many Many times it is used before it expires. The cost is always a great investment for me... since it is alot better than buying the product again in less than 2-4 years.

I buy it on just about everything. The Geek Squad is great and have always been super easy to contact, work with, etc. on issues with operation. Fortunately, have not had any break-downs, but it's better to be prepared. We've had the Squad for 2+ years for computer help and they are well worth every penny for the monthly fee!! Get it!

I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

I wish I had bought this when I got my first Logitech keyboard. After too many slips and drops, the casing was too damaged to be effective. The extra $20 would have saved me $125 on a new one. So, assuming I may be as clumsy or careless during the next two years, I bought both the Keyboard/case and the 2 year protection plan.

I bought a geek squad warranty on a canon printer. The print head failed 3 months after the manufactures warranty expired. The same printer was no longer in stock for exchange, Geek squad game me the full price paid as store credit for a future purchase.