Customer Ratings & Reviews

I love having protection on my items because I can replace them if something goes wrong !!

I haven’t had to use it but it’s nice to know I have that added coverage- I would be lost trying to figure out what’s wrong if something did go wrong with my printer .

Great customer service. They are always willing to help out. Very professional

I just bought this product, but I have had experience with Geek Squad product replacement before. Not bad.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

On anything $200+ I buy geek protection. When I have had to use it I’ve been grateful to have it.

I appreciate and recommend this service it’s good to have the peace of mind

I really liked my HP Office Jet Pro Printer6968, but had to replace it with a new Printer as for months I could not buy the 902 Printer ink for it. Replaced it with Hp 7855 Printer. Have received it yet. Will let you know if it compares.

Geek squad is a fast easy way to keep your products updated

I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

I'm not usually the guy to recommend these plans, but on headphones (like mine), I'd like to know I'm covered for the next 2 years. Bought a refurbished set from a different vendor and they went kaputt in 3 months, all the money down the drain. This gives me the confidence that they'll be covered and for $20, well worth it!

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

Love it, ninja products are always my go to. You can never go wrong with this product

Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

I haven’t had to use geek squad yet but it is very good knowing that they are there if I need them

The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

I love Geek Squad, they are vey helpful and I have never had a problem with returns or getting something replaced

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.