Customer Ratings & Reviews

the value of a four year guarantee is most tempting and prior services rendered by user , makes it a wise investment for continual good service of product purchased.

I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

Something wentwrong with Epson printer and the Geek squad replaced it no questions asked. The replacement was not the exact model I had and it costs much more. I didn't need the fax machine but it is there if I ever do need it.

For $20 dollars I have automatic replacement of my new all in one fax, scan, copy,printer. Instead of dealing with tech support or people trying to fix I was told I just get a replacement. I wish I would have known this for the laser printer I recently bought and it was too late to add.

We did this for my printer and the process was amazing, we got more than what we expected when coming to Best Buy’s Geek Squad with the non working printer

Geek squad is awesome. Have used them in the past for installation. Have not needed them yet for repairs but if I ever do, I am certain that the Geek Squad will be awesome.....

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

I always buy a product replacent warranty after the phenomenal service I received many many years ago after I returned an Xbox with the infamous red ring of death and was given a brand new Xbox straight from their inventory!

Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

Big squad is always available to answer any questions I have or I can go into the store and they will help me resolve any issues I strongly advise adding this on to your purchase

I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

very perfectional people very fast service and the employees treated me whit a lost respect and canines

Good investment if you protected item fails. Have not had any issues with the extended protection plan.

It’s always good to have coverage protection for essential items. I would much rather ha e the coverage and not have to use it than to need the coverages and NOT have it at my use when needed!!!!

I’m so glad I got a warranty on the tv it was the best thing I ever did. The service man was great and he knew exactly what he was doing and didn’t take to long to fix the Tv. Thank you for the great service.

Very disappointed with my Canon printer after 5 months and took it back to replace with an HP with no problem. I find none of these all-in-one printers are built to last so highly recommend an extended warranty on these type of products. Otherwise I generally don't purchase them.

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.