Customer Ratings & Reviews

They took care of me hassle free. My coffee maker stopped working and they worked to get me a new one quickly.

Called once because I thought my Razor Kraken Headphones weren't working the guy was very patient on the phone and didn't treat me like dirt because my only problem was that the headphones were slightly out of my ps4 controller headphone jack.

I’m so glad I got a warranty on the tv it was the best thing I ever did. The service man was great and he knew exactly what he was doing and didn’t take to long to fix the Tv. Thank you for the great service.

Always nice to have for anything bought just in case in the future

We bought two pairs on speaker head phone and we're very happy with them. We bought 4 external speakers and we're very happy with them. We bought a WiFi attachment to use with our new speaker head phones and it works quite well.

Product replacement guarantees provide so much relief. The coverage plans are both affordable and reliable.

The agents unpacked and moved unit and very professional

I ALWAYS BUY GEEK SQUAD PROTECTION ON EVERY PURCHASE!! THEY ARE INTELIGENT AND KNOW THEIR PRODUCTS!! EASY TO DEAL WITH AND VALUE YOU AS A CUSTOMER AND EXPLAIN THINGS SO WELL AND CLEARLY!! I LOVE THE GEEK SQUAD!!1

The agents installed my washer and dryer. They did a excellent job. They were very professional and friend

The geek squad is like having your personal team for all your computer related issues

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!

I always get the geek squad Service on all my high-end products and I’ve only needed to use them a couple times if they’re not able to fix it they replace it I would recommend this to everyone on your expense of products

Very grooms guaranty program. You pay it one time and they change your device whiteout problem. I’m using it for my printer and I had to changed it and they did it. No questions no argument, nothing. Is. Important you have your

The agents from Best Buy was able to set-up my new system and examine it to confirm it's running smoothly. Geek Squad tech support answered all of my questions as well. This added coverage plan is a great way to product your investment.

I feel fully protected with the 4-year Geek Squad Product Replacement plan. If anything goes wrong with my printer, I can have it replaced at no cost to me. I like having the peace of mind knowing that I have this coverage.

I have used this service for both of our laptops. I'm not a geek so getting them to set up our older laptop with Webroot sure saved me time and energy. They are very quick with the service and usually have finished solving our problem before the date they indicated it would be fixed.

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

I like the warrant. It makes me sure that my product can be fixed if it breaks.

It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.