Customer Ratings & Reviews

Great service and is alway on time. And good on explaining everything

Great service would not purchase any items without having this extra protection

I always get the products replacement just in case of unexpected issues to my products. I never had an issue when I needed to take something in to be replaced.

Having the 2 year warranty coverage gives you peace of mind that your product is covered. Any issues I had, the warranty representatives were happy to help and fixed it in no time.

Although I haven’t had to use this, it gives me great confidence for the future.

Protection Plan just in case something were to happen..... and I needed help ....

Nice to know I am protected if I have any issues. If I need my items fixed or help setting them up I can just call.

This is great. I had a question about the laptop setup. They were able to answer question and sign on over internet and correct and download something . Didn't have to leave home and return to store. Very helpful!

I had a printer completely stop working a few months before the coverage was over. The checked out the printer, saw that it didn’t work, issued me a gift card for the original purchase price. Well worth the price

Haven’t used the service yet so there is really nothing to say.

The item i bought this for was faulty. I did not notice till the return period passed. Thanks to this, my issue was resolved pretty quickly.

Love having geek squad protection plan. Keeps my mind at ease knowing i can count on them

Geek squad is a reliable service and my choice for getting extra warranty outside manufacturer's warranty.

This is worth the price all day long these machines never last. If I didnt have it I would have to deal with manufacturers warranty. But because I took it out I was able to get an exchange right at the store. No hassle in and out I will always buy the protection plan.

BEST BUY IS THE ONLY PLACE WHERE I BUY THE EXTRA PROTECTION PLANS BECAUSE I DON'T HAVE TO DEAL WITH THIRD PARTIES. IF SOMETHING GOES WRONG I GO BACK TO THE STORE AND GET A GFT CERTIFICATE ISSUED RIGHT AWAY AND I CAN SWAP IT FOR THE SAME OR SOMETHING BETTER FOR EXTRA MONEY OR SOMETIMES LESS.

Geek squad is amazing! Definitely recommend to everyone

this warranty replacement is a great idea and it's worth the money

Great knowing there is a 4 year replacement policy.

I have used Geek Squad services multiple times over the yeara for computer issues and assistance with new product setup.

They mounted my big sceen tv. Helped me install apps