Customer Ratings & Reviews

I always get the warranty cause they make it easy to deal with. Definitely recommend getting it

Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

Excellent blender with spectacular features. Motor mixes fruits and vegetables excellently.

There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!

Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.

On anything $200+ I buy geek protection. When I have had to use it I’ve been grateful to have it.

It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

Working in a small satellite office a thousand miles away from our head office and having no IT support, I use the Geek Squad to help me through those times of 'crashes' and other technical issues. I have used them on the phone and in person. They have saved us many times.

HyperX headphones I purchased had a bad speaker. They replaced the speaker at no cost, but still had issues. They were able to replace the The headphones with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Good to have just in case something goes wrong with your product great people

Very helpful. A must for people with limited knowledge of computer tech.

I haven’t had to use geek squad yet but it is very good knowing that they are there if I need them

I purchased the repair or replace policy from the Geek Squad for very little extra. Just good to have a back up for repair or replacement if printer causes problems after it is out of manufactures' warranty of one year. Purchase includes 2 years replace or repair.

Have you ever bought a product that worked great until the day after the warranty expired? If not, you are lucky! Well, I'm not that lucky. I have had this exact thing happen to me several times. Now, I ALWAYS buy the offered Product Replacement if it is a reasonable price.

Geek Squad is well worth the extra dollars spent. They know what they are doing.

Purchased this to protect the new printer I bought to replace the last one that stopped working right after the manufacturer’s warranty expired. I didn’t buy this extra protection for that one. DOH!

I like to buy most of my tech from Best Buy because they're convenient when it comes to protection and replacement. I happened to buy a Canon PIXMA printer, and it started having problems so I just replaced it.

I bought a Cannon printer for my business. I use it to make flyers, posters, business cards and post cards for my customers. Has GREAT color quality and clarity and my customers love the quality.