Customer Ratings & Reviews

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

Hi am very Happy that I got a Product replacement Warranty. I am also glad that my Item came with an Extended Warranty unlike when I got it from Wal-Mart. I am glad that I got this warranty and Printer.

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

Really like Geek Squad! My son accidentally reformatted my external harddrive. They were able to recover all the pictures and files. They came in handy a couple other times during my membership. Happy with them.

Geek Squad is the best at restoring your product. Get Geek Squad to repair your products.

Good services and products recommend and good all personal good service

Geek Squad is Amazing!! I have a small business and they have helped me set up virus protection on my computer. Fixed my printer issues when it wouldn't connect with my laptop. They are wonderful and patient. Well worth it.

Highly recommend GSP! It’s always worth it. I get it for all my electronics

This TV is a great product, price was right and had bonus points to cash in which helped along with the interest free 6 month credit. Will continue to shop at Best Buy as long as the promos are in effect. Thank you

Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

I highly recommend purchasing the extended warranty through Best Buy. Especially on a printer! I’ve only had to use their warranty a couple of times in life, and both instances worked out quite well!

Totally worth it for heavy daily use items which tend to die right around the end of the warranty. Best Buy let's you walk in and pick a replacement, easy peasy.

Geek squad protection plan is a must. I wouldn't purchase anything without it if it is offered. More often than not, it will end up getting used. 100% recommend.

We have not had to use this product replacement service and hope that our product last for a long time, however, the customer service department was really great in suggesting that we purchase this for our appliance. Glad we did.

Although I have not had the need to use the Geek Squad services yet fir this product, I have utilized this option in the past which has saved me quite a bit of money instead of fully replacing an item.

I am so glad I purchased this along with my new printer. There was a line printing on paper and could not remove it. Took it in to Geek Squad and they replaced the printer no questions ask. Nice! the only thing is I had to purchase a new one to cover the new replacement printer.

It would be better if it last for the amount of time you purchased it for. Instead if you use it 2 months for now. You would have to purchase it again for the replacement. I won’t continue to the replacement or transfer.

The best part for laptops and I recommend you to get it

Have not needed it yet but nice knowing we have it if needed in case there are issues with the keyboard all we need to do is call and our questions would be answered or we can always bring it in for service if needed.