Customer Ratings & Reviews

I truly hope we don't need this but if we do i am confident the Squad will take care of us.

It’s the best decision for appliances.You can either bring it in or have them come to your house to fix or setup appliances, which is a lot better than having to find out who’s going to fix it.

this replacement plan is a no brainer... anything from malfunction to user error even damage from dust will be fixed or replaced.. walked into best buy with my purchase explained my problem ..they took care of it just like that so affordable a couple dollars for two years

Have not needed to use. Hope I never do but it gives me the insurance I need.

The peace of mind knowing that my investment is covered for 4 years is priceless!

Have not had to use this service and hope that I don’t.

I used them mostly for information and instruction. There were quite friendly. I just was not aware you had to make an appointment to actually speak to an agent at the store. I know now and will continue using the group.

Always get a warranty regardless if I use it or not. Protection

When my print heads were no longer working correctly they replaced my printer with a new one as the geek squad does not fix printers with this problem!A new printer after only 11/2 years with the old one was a good deal!

I purchased a geek squad protection plan for backup because the benefits of having it are well worth it. It's just pennies towards your investment and without it you could possibly end up coming out of pocket with absurd amounts of money for repairs or replacements.

Can't do without them. They are effective, efficient, and professional. They stand by their warranty NO questions asked. Don't buy anything without adding protection or installation by the Geek Squad.

I tend to buy warranties just to be on the safe side with products especially electrical products. Thus far Best Buy has stood by their warranties when I’ve had to return product beyond the return date .

great program, every time you go to BEst Buy to replace something with this, becomes easier than ever. I love this program and I don't buy anything without registering on this.

Planned obsolescence, you name it...things go wrong. Be smart. Penny wise and dollar foolish is not for technology! Protect your investment. Best Buy stands behind its Geek Squad protection plan. And, so do I.

I really enjoy the geek squad protection plan. I purchased other items and had to bring the item back because it broke. But with no questions asked it was replaced right away. Thanks Geek Squad.

This is the best protection for all purchases. They are always very helpful and always available quickly to fix whatever is covered by warranty.

Having a geek squad is having a peace of mind knowing that your products are always covered! HP envy 5055 wireless printer is working great so far, but if it were to fail I’m covered thanks to Geek Squad

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Love it, ninja products are always my go to. You can never go wrong with this product

I always liked the Best Buy coverage policy. It’s pretty simple...bring the defected one and take a new one if they can’t fix it. I am very happy with how they do it seamlessly except one incident when they had some issues finding my receipts in the Best Buy account for a particular item and I stayed there for over an hour to resolve it.