Customer Ratings & Reviews

Great product love the geek squad cause I'm a total tech geek

I like that they are fast fixin you products and they explain everything to you

Extremely happy the the individual who installed all my equipment. Very professional and was on time.

this is the best thing i could have gotten for my printer, 3 months before it expired my printer broke, i took it back and it was replaced without any problems.

bought the 2 year warranty plan for $10 and with 3 month of having the item, a gaming mouse, it started to fall apart....I took it back to best buy showed them my warranty and was out the door in 5 minutes with no hassels and a new mouse!

Every product I buy from Best Buy I protect it with a Geek Squad protection plan.

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

Highly recommend purchasing this extra protection in this particular case I got a new printer for just bring in the old printer that wasn’t working

The best printer ever! Got it straight from river oaks location. Houston tx

Best Buy absolutely stands behind the Geek Squad product protection plans .. great customer service when help is needed for repair or replacement .. they have the A-Game going on for sure.

I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth it because when you use these gaming products often they don’t last.

Great to have just in case anything goes wrong with whatever you have purchased.

It's good to know that you can replace your device if something bad happens to it. I usually pick up this protection to not have to rebuy a device that broken after a limited time of use.

I can tell you as a tech person I have never really purchased geek squad coverage, however as wives are she suggested a one plan. The device died (HDD) one month after. Prompt professional and very helpful, I would do it again..

Have not needed any help at this time but am confident that it will be there if needed.

I always purchase extended warranties on more expensive purchases. I don't have a lot of problems with my purchases but when I do, having the coverage really helps.

They get the job done when I had issues they helped me until I got everything resolved.

I buy ALL my electronics and appliances from Best Buy because of the warranty offer. I've used the warranty and they basically will give you your money back if they can't fix it.

Geek squad is really good for help and whenever you need something

Always have come through for me when the product manufacturers didn’t.