Customer Ratings & Reviews

I only had to use them twice, but it was easy and smooth. They wasn't able to fix my T.V. gave me full refund to purchase another one. So we upgraded ! I

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

I haven’t used it yet but the reviews say it’s good

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

At less than $5 i couldn't pass on the extra coverage. After getting burned on my astros around the 1 year mark, I didn't want to be headphone-less once more. Being able to swap them out in store for a new pair is beyond convenient!

I love the fact my HP printer is covered with a Best Buy warranty plan. My HP Printer will be replaced if anything goes wrong.

They were helpful enough they serviced my needs in a timely manner

Still worked for picking up audio bu stopped giving me feedback in my headphones. Thankful to have the plan, but already having the blue yeti ultimately decide one was enough for my purposes.

Always have geek support. You’ll never regret it. Lost my phones a few times and get em replaced cuz of the insurance and geek support. I got both on my products

Gives peace of mind. As we all know printers have a higher chance of failing

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

I cannot say enough great things about the geek squad. Seriously if you purchase anything from best buy make sure to get geek squad. Never know when something will be faulty.

This is a great idea. Peace of mind! Oh, so you want more words. Here you go.

Ive used this service in the past and the worker was very helpful and professional and kind

I would not purchase a set of headphones, mouse, printer, or any other product with out this plan. worth the money!

The geek squad protection plan is a great plan to purchase with any electronic

Good to have it for the “just in case” but I feel it’s all a gimmick. To get more money out of you. There should be a give your your money back after the 2years because you didn’t use it!

Awesome the return was easy aft spending 1/2 the day on the phone troubleshooting the scanner was bad and Best Buy took care of it for me thanks to total tech protection.

I can only go by what I was told, that they are very good. That why I got it. But because I have a great product that I don’t have first hand experience. So base on what I was told I will rate it.

Totally got this when we got yet another new printer. It is better to have extra protection on a printer just like you would purchase for a new phone. Peace of mind knowing I don’t have to worry about a problem.