Customer Ratings & Reviews

Havent had to use yet and hope i dont. But highly recommend!

I absolutely love the protection plan. A printer I bought broke down right before the 2yr period and I was able to exchange it for a new one of the same one!

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

It's hard to submit a review of a service until one has needed or used it, time will tell.

I love getting Geek Squad protection because you never know when you'll need it. I've never had a problem with swapping out broken electronics or getting something fixed.

Have not needed assistance, but glad to know they are available.

Have not had to use this yet, but I’m sure I will. A very useful resource!!

I haven't had the need to replace my product yet but people at Bestbuy are always helpful and answer all of my questions when I'm there and that is why i keep coming back

Geek Squad protection is awesome. When the printers are acting up, we bring them in and pick out a new one. Doesn't get better than that. We try to buy all our appliances there and get Geek Squad protection on everything.

I suggest you get insurance on everything you get from bestbuy always a good feeling knowing they will replace or refund your money

Warranty covers most things that can happened to a product. I highly recommend getting the Bestbuy warranty just so you're prepared for the worst. I rather have it and not need it than not have it and need it.

The agents did a great job in assisting with the setup. Very helpful could not do it without them!!

I love that Best Buy has the Geek Squad product replacement for the simple fact I am in college and can't afford the extra surprise cost if you need something repaired. They help you with what ever you need help with.

Employees made a quick and simple transition entire time

24/7 accessible - Never had a tech problem that Geek Squad could not handle and would not handle. Knowledge of a variety of tech devices-how to install and troubleshoot.

These guys are always there to help. They are fast and friendly and will get you taken care of. It is worth the extra money just to have the peace of mind knowing that if anything happens they will take care of it.

Helped me exchange old printer for an upgraded one with ease!

Geek Squad best squad they’re always helpful and kind

Who doesn't like peace of mind? Worth it for big purchases.

Geek squad personnel have been great! Showed great patience in working with the computer inept (such as myself). Fixed and inspected the equipment and helpful. Also used online service and they were good too.