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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11013 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,013 reviews
  • Rated 5 out of 5 stars

    An excellent Geek Squad product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent Geek Squad product. Geek Squad, although very overworked, is a very good service. Good product which can be used easily by folks at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Sonos One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel are very knowledgeable and skillful! If you purchase a product you'll never regret adding the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is the BEST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection place is so awesome! If it's not fixable, they will replace it with no extra cost. A definite "must" get !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought geek squad protection regularly on purchases. I would have never thought I needed printer help, but it has been very helpful to have someone remotely be able to work out glitches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesperson recommended this plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we will be using this frequently, getting the replacement plan at that price seemed the sensible thing to do. I didn't want to have to worry about having to buy another one too soon. So far we love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In view of problems that arise with electronics and equipment, this Product Replacement Program is tops. I hope to not need to use it, but if needed only one time it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Would definitely recommend that customers purchase this as it covers so much more than the manufacturer's warranty that comes with the product's basic warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PRODUCR REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased GEEK SQUAD PRODUCT REPLACEMENT PLAN I HAVE NOR HAD OCCASION TO USE IT BUT I AM VERY CONFIDENT ON ALL OF THE GEEK SQUAD SERVICES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use this, product has been to well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't think of a time I have had to use one of these services. The stuff been well made and worked well until way past the warranty date. I still recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are GREAT at their job. If they cant fix it...they give you the money that it's worth on a gift card to buy ANYTHING!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always high quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the Geek Squad service for this product but from past experience the service is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds up to product value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed. Serves as a warranty. Bought this protection service for my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent took good care of me and offered some good advice.it's always good to back up your purchase with an insurance policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Items!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gs protection is something you are going to wish you had! I have been very carefuo with my products but you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought electronics, vacuums and other various things at Best buy. I have always gotten the warranty and I highly recommend doing so. In addition to manufacturer warranty this is added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the product replacement plan before and the process is really easy and hassle free. They just exchange it out for you with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has always been good to purchase the geek squad plan with any computers bought from best buy. They always come through when there have been problems.

    I would recommend this to a friend