Customer Ratings & Reviews

It used to be in the old days, you could buy something from the store and it would last forever. Not so now a days. Buying protection is a must.

Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

Great product and service so far hope to use it awhile

Best Buy is the best when it comes to warranty I love there policies and the time they offer I have never had a problem with anything that needed to be taken back to the store love you guys!!!

Replacement plans are well worth it. No servicing, just a replacement if the item breaks. Our printer stopped printing correctly and we got to exchange for a new one same day.

I love buy the protection plans as it extends the warranty, and there isn't a problem when something goes wrong your purchase is totally taken care of. I usually buy protection plans on expensive items.

Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. The replacement program rocks!

purchased for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

Always need for an extra piece of mind. This four year warranty is definitely needed when the unexpected happens to you"re electronics.

I will never go without the geek squad , they have helped us in so many ways to go without would be a mistake. They are very up to date on products . This is something everyone should get .

I buy this protection just in case something goes wrong with the product. Their warranty is good because if something goes wrong I just take the product and get a new one without problems.

good service ever, strongly recommend. 100% satisfied

Very Helpful, friendly staff great place to find your needs.

The agents will be mounting the TV and connecting to all devices!

Been getting Geek Squad protection for electronic devices that I fear will fail. Haven't had an issue exchanging for a replacement.

Happy to receive a replacement. Best Buy always follows through on their product guarantee. We appreciate receiving a replacement when something goes wrong.

It's a great replacement plan Geek Squad is great always are helpful and yes you have any problems they fix it or replace it

Replacement service is always well worth the money Nice to know that if Anything happens to the product I purchased it will be replaced

Fortunately I have not had to use the Geek Squad service recently, but every past interaction has been pleasant and effective.

Always good to get a product replacement plan. You are covered if something goes awry.