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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11013 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 11,013 reviews
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Protection plan is very good investment for your laptops hard drives etc. My external hard drive died and they replaced it with no question ask within 10 mins i got a new hard drive. Cant beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers peace of mind knowing i have this to help if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen a four year plan on a printer. The extra peace of mind is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful, wait can be a bit much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs in the store are pretty much useless, everything gets sent out, but the service is helpful for cracked screens, and other major problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try my best to make sure big ticket items are insured. I did buy this warranty to make sure my printer will be covered incase it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t buy product replacement plans but decided to for an external drive. I had to use the plan and Best Buy made everything so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the repair and service, enjoy coverage that goes above and beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to navigate and quick to get what you need done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways good to have protection for your devices incase anything happens, so the dependable Geek Squad can come to your rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad extended warranties. So easy to call and get fixes. Although sometimes hold times are long but still worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An offer I couldn’t refuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An offer that is hard to beat. I think I might not ever need this. Epson out did themselves. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for electronics, etc, is highly recommended! Expensive stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement for my monitor. I bought the insurance just in case the product was to fail I could get it replaced ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good especially on printers not computers. this has saved me from buying a new printer each time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is definitely worth the amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a keyboard and mouse for my computer and I added a geek squad protection plan to it reasonably priced and a great piece of mind for the next two years great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year geek squad product replacements was a great purchase I haven't had to use it yet but I'm glad it's available in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great service that beatbuy offer. great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little service plans come in handy whenever you buy expensive things you don’t have to worry about if it breaks Best Buy will take care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price and pays for itself! Highly recommend you purchase this for high dollar items!

    I would recommend this to a friend