Customer Ratings & Reviews

I added the warranty on my printer, because I know the printer will be used a lot by my students. If anything should happen to it within 2 years I'll be able to get it fixed or swap it out.

Plan replaced the product when had issues. Well worth it

The service I received was excellent and the best part of the was the professional service and experience of customer service and satisfaction.

The first time I had to return some thing cause it stop working I had no problem with getting it replace that is why I get the warranty on my purchases.

Great value, have had them replace a second printer after it failed outside of the manufacturer warranty. Just wish I did not have to buy a new policy each time the printer is replaced.

I had the old Russian security system that Best Buy kicked out but due to triple layers of protection I couldn't download the new system so Geek did it for me, no questions asked.

Only had to call once since I purchased it. However they were very helpful and professional when I called. Yes they helped resolve the problem

Ok thanks they offered a excellent service and I first did it on the facts that they recommended it for new tv and good warranty

My printer got ink dried up in it within a year of purchase and I was happy I got warranty. They returned without a problem and gave me brand new comparable brand (mine was no longer available).

I have heard stories of how bad Greek Squad can be but my local Greek Squad has been great to me. I would definitely recommend them to my friends.

I must say to anyone purchasing a product of any technology, the Geek Squad Product Replacement is a must! If anything at all happens the Best Buy experts are right there to save the day! A must buy!!

Great for peace of mind. Get it now, so you don't have to worry later.

Geek Squad’s Protection Plan is a great plan to offer you coverage after a manufacturer’s warranties period ends. So, you can extend that warranty for up to 5 years on items purchased at Best Buy. It also covers accidental damage for up to 5 years. Below are the details of the two plans available. Good plan for the money.

I always get the geek squad protection for my devices. They have always been more than helpful when I've had issues or concerns.

My mother ninja stop working out nowhere and went back they had no problem to replace it.

The Geek Squad is a great service, especially for someone who has little technical knowledge. They were helpful and fix my problem.

They always help when my product broke thank you guys

Geek Squad has always been outstanding. I have had to return things in the past and they have always come through with outstanding service!

I have never used the buyer protection that everyone sells at the checkout until Best Buy. I have only had to use it a couple times but it was truly a pleasure and totally hassle free.

I am happy warranty came handy when I had to replace my iPad case before it expired. The cost is minimal and highly recommended.