Customer Ratings & Reviews

When I had to get my computer sent off to the warehouse they kept me informed of every thing I was able to get it back to me working correctly very happy

With a new printer, this lets us rest easy knowing we have a protection plan in place. Well worth the cost.

I have purchased the extra protection plan many times and it has proven to be a great idea. More than once I have used the warranty and Buest Buy has stood behind the warranty and saved me money.

It is always good to have a service plan when purchasing electronic that are not cheap. I don't expect to use this plan but it is good to know that if I do have a problem, I have a plan in place.

Since I'd Bought a Higher End Hp Printer this Time I Wanted to Make sure that it was Covered & that I didn't have to Ship it Off to Hp Myself for Warranty Issues should They occur!

My printer died within the Protection period. They gave me a new one at not cost. Purchased another Protection plan.

Best Buy has had this option for a good number of years. As printers cannot easily be repaired, this is a wonderful option available to buyers.

I have used the replacement service in the past without any issues. depending on the product you are buying, this service is very nice to have.

I've had to use this 2 times so far in the past 10 yrs and loved how easy and how simple it was. Was able to get even get the new product and add the replacement plan back on the new product.

Always nice to know that if I have a problem with my purchase that the Geek Squad will help me out.

I like the idea of having the ease of mind with the Geek Squad service. They always take me right away and get started on it

I don't really use it all the time, it was mostly for family I personally like to do stuff myself it's a lot more easier and I feel more comfortable, but the family does like it they all depends on the person

Due to Covid I have not exercised this service warranty. I plan to because the electronic item is giving error messages from time to time.

I recommend to have the replacement "warranty" with best buy because you no need to call any company, the fixed in the store and if the problem is seriously the replace with another product.

Good prompt service, helpful and understanding, I'm so thankful for your help, sometimes I need help getting into my computer and such

This can be expensive but so is having to pay to fix your computer your self. If your short on time like me do yourself this favor.

Great blender, I make smoothies about 4 times a week.

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

This product came with my laptop. I believe this is a great product because it keeps my laptop safe. If anything happens to my laptop, they have my back.

about every 2 years I have to buy a new printer. They break so fast now. Hopefully this relatively inexpensive insurance is worth it. I think so.