Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11013 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 11,013 reviews
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this service. When my printer started acting up, I just took it back & they replaced it with a new one. Best service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick in installing my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to use, great thinks, the best and the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bruno2008

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great to have on small appliances and print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have on small appliances and printers. Can’t fix it, they will replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on a Best Buy Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for processing smoothly an exchange on a product I had purchased from Best Buy under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta Luv It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have especially when you buy a printer or computer because somethings just can't be fixed. So glad I invested in this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I never have to use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have, especially for the price I paid for my new brother printer. If anything goes wrong, I know that the Geek Squad will repair or replace it. I never have had to go out of my way to fight Best Buy to honor their warranty. I think they are some of the best in warranties, at least in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but loved having that peace of mind if something does every happen. My wifes grandfather had this protection plan and it helped him alot when he could fix it himself .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality lasts.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for more... quality on every purchsse........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 2 yrs protection from best buy, always there when i need them, great service and excellent workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrant came in very handy since I’ve been through four returns. The keypad buttons would quite working and I would have to exchange,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. I pruchased a 4 year plan for my new epson printer which is great and has a replacement plan at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Never an issue when the product fails and has to be returned. Gift card always given without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not normally a big fan of extended warranties but this is for an 81 year old who already lost a key from his keyboard, so 2 years of coverage for him for only $5 is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to normally buy the protection plan, however my son goes through headsets so quickly.(wires braking, sound distorted etc). This plan covers everything, well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love The geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

    I would recommend this to a friend