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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 11,014 reviews
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wise to buy protection for your electronic goods. We never know when something is going to malfunction or evidently break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly suggest the the 2 year replacement warranty on any new computer or tablet. It pays for itself if something should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some product insurance so a 2year geek squad product replacement seemed right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have Geek protection to those product which are likely to have an issue with software. You never know when software stop working. I bought it and used it without any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd always recommend these kinds of purchases when buying headphones or controllers, as the cost to replace is far higher than the hassle of taking them back for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, what a group

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have only ever had one problem with the geek squad and that was years ago when they were first starting. They have knowledgable people, and they stand behind the protection replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to a family member, so far no complains about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad change my printer really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the service he change my printer teqlly quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty with whatever Electronics I buy you never know if you need to use it and in the past I'm glad I've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add the warranty to everything I purchase and they are great with replacements and getting things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY TV WENT OUT THEY COULD NOT FIX IT SO THEY GAVE ME THE PURCHASE PRICE BACK IN A GIFT CARD SO I COULD GET ANOTHER BRAND NEW TV SWEET !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would I not purchase coverage? This is a given. Best Buy always honors them and I have been very pleased in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected all of my devices and placed it where we asked. They were courteous and professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're glad that we could get everything installed well and to your liking! We hope you enjoy the new setup and it treats you well. If you have any questions or need help, please reach on out to us.

  • Rated 5 out of 5 stars

    Glad I purchased it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't think I really needed it, I decided to buy protection just in case. Turns out it came in quite handy. Printer had a glitch and Best Buy swapped unit out with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employees done a great job installing my new 85” tv to the wall. They set up all my auxiliary stuff. Left place clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS GREAT TO HAVE FOR YOUR PRINTER BECAUSE IF IT STOP WORKING THEY WILL REPLACE IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is affordable too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to make this order was so very simple and fun. Who doesn’t love shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTRA PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them yet, but hopefully if I do they will take care of any issue that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this coverage for all my best buy products, its a no headache exchange and it makes life so easy when things fail

    I would recommend this to a friend