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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 11,014 reviews
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 2-year Geek Squad Product Replacement for our son's printer. It's just a good feeling that if something would go wrong with this device, our son would get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the Geek Squad protection on everything we buy from Best Buy. Always get great service from the Geek Squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement worked!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Logitech mouse decided to stop working I took it to the store and they replaced it on the spot. I was in and out quickly with a brand new mouse which is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet (printer was just purchased). However I like that Best Buy will replace the printer in the event of a problem. Low cost for warranty as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used to buy these. Needed i once and wished I had it it years ago. Started buying them and even got the difference refunded when I had to send the product back. Good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service...i asked questions and they assisted. Its good to have the techs and information support. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was always there when needed. They gave me good advice at the perfect time. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had wonderful service at Best Buy! Never a disappointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to know that if something were to fail there is help available to solve the issue, all products are performing as should so haven't had to use it, but thanks for being there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had my back on my previous hp. I was able to upgrade to my latest epson - geek squad will back me up on this, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did computer tune up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the Geek Squad on my side when I have a problem. They are super helpful and friendly. Staff is always professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind whatever happens to your product best buy covers you as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already had to use Geek Squad once since purchasing. Great service. Solved problem within 30 minutes. Worth the money to buy the yearly service.very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection to have. Totally worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it for expensive purchases

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some types of electronics break down more than others. External powered subwoofers, for example. For stuff like that, I definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. No hassle when service requested. Most reps are very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety measurement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchused it just in case I needed it. Its a good safety measurment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services never done me wrong I get it for almost everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely am glad I got this. My last tv died 3 months before the warranty ran out. This is worth the price, and I always get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easfy set up, plug and play. great for small spaces. light and quet enough. great for the blind. you can hear the drive run, but it's not annoying. I got it for my husband who loves it.

    I would recommend this to a friend