Customer Ratings & Reviews

I had to replace my printer and with the replacement insurance I never have a problem getting a new replacement item.

Always had no problem with the technical employees at Best Buy. Extended warranty is always a good deal and great peace of mind.

Hope I won’t have to use it but it’s nice to have…

I've used Geek Squad protection twice to replace products. No hassle and no charge! Very pleased with the peace of mind the program brings!

Excellent about this guarantee make any change of the item get damage

Geek squad help me out alot with this product. It stop working on me. And they sprung into action on help me resovle my issue

This is great it’s great knowing that your devices are protected amazing service amazing plan.

GeekSquad is a very good service, it is good!!!!!!

I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

I’ve always purchased this and has worked well and exchange made as promised recommend this for sure

I would never purchase an item without buying his 2-year replacement plan so if you're buying any Electronics or anything that offers it buy it because it definitely comes in handy

A good investment for the Brother laser printer for son at school. Printer stopped working and BestBuy replaced it with no problem.

These plans are the best plans provided anywhere. They really try to fix your product or replace it. Literally no hassle

I have always purchased geek squad protection! It comes in handy when things happen out of the blue!

We always purchase the 2-Year Geek Squad Product Replacement extended warranty on our electronics especially high end electronics.

Glad I got a 2 year protection plan. Just in case if I have any issues! Pretty good deal.

We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

Geek Squad installers were very professional and installed and set-up new 55" TV and soundbar, etc. without any inconvenience to my household.

Buying the plan will be the difference between being a happy or frustrated customer. BB will take care of you if you have a problem if you have the plan. If you don't you're on your own.

i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working