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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 11,014 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad service to ensure I don’t have to worry about product. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the geek squad replacement insurance for my college student printer. It’s was very affordable. Less than 10 dlls for 4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-Year Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2-Year Product Replacement is the best replacement plan available and well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best replacement plans and warranties. Get total tech support though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought to ensure if anything failed, it was covered. So far, customer service has not been required, Got another year. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass this up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the BEST coverage anyone can buy no question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get help and the people were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any issue with the keyboard I got protection on but if I do being able to exchange it is worth the extra 10 bucks, its great to have that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that I can bring another computer for a free check up was reason enough to say yes! I have a couple of laptops because of my work lifestyle so this was a total hook-up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must to have a replacement plan! Should anything go wrong, it will be replaced with a new one or one of your equal value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the Geek Squad protection yet, but well worth the money if I need it. You never know what may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad before for items I have had technical issues with and their service has always been fantastic and saved me lots of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always add protection to my products! I love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it, but good to have. I've only had to use Geek Squad once as Best Buys quality is high and don't need to replace things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to insure or prolong the life of your electronics. Best buy has always been great about honoring their insurance policies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device Guardian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of Mind! Knowing the Geek squad is taking care of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mark C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance!!!!!!!!!!!!!!!!!!!+++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty. Best Buy does great for their customers, hassle free. I’m definitely a Best Buy fan, for sure.

    I would recommend this to a friend