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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11014 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 11,014 reviews
  • Rated 5 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love's it no she can make picture's of our grandchildren

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this we always have stuff for Geek squad agent to connect. Highly recommend as it has saved us lots of money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New printer, DEFINITELY needed protection for if. Always purchase Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gratefully I haven’t had to use it yet, but given the printing I do it was a reasonable insurance policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection that counts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is one of the best protection/warranties I have purchased. Get it and you have worry free protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use this protection on the last item I purchased it for. It was a writing tablet that started acting up & they replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use, luckily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I never had to use this, but it was nice to have as a back up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this policy for protection! As cheap as it was from Best Buy, It was purchased along with my Canon printer! I feel it's better safe than sorry, for 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can I bring you something?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a printer that does not feed anymore. Can I bring it to you and see if you can fix it?

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for reaching out! At this time, we are not offering in-store Geek Squad appointments due to COVID-19. You can keep up to date on our response at BestBuy.com. In the meantime, we do offer remote and certain in-home support options. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection for printers. I have had not had luck with my printers. It has saved me lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection is an excellent choice and would highly recommend getting it for any product purchased at this location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for a 6 dollar wireless mouse. I figure if the mouse needs to be replaced, I can get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only paid $5 extra to insure that if my HyperX Cloud Stinger headset malfunctions in the next two years, i just take it to a Best Buy and replace it. That's bang for your buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Great people to help you with any problems you might have with the printer and others products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read that warranties are not worth the money. I disagree and have been happy that I purchased it as have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek squad. Made an appointment and came in and had no wait time. They were prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 20% discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway buy extra warranty on my tech whenever is below 25% of equipment cost. Remember if you purchase Total tech support all extended warranty has 20% disc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product replacement warranty is very affordable and I recommend it for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give this an accurate review as i have not yet installed this item. However, the item is exactly as indicated in the picture.

    I would recommend this to a friend