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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11014 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 11,014 reviews
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On larger item, I almost always purchase the warranty and it has really paid off in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have With Product Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I've purchased this plan - totally worth the money! It was a lifesaver when my printer quit working after only 6 weeks - Best Buy replaced it with no hassle!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the Geek Squad Product Replacement warranty. They even installed my printer onto my laptop for me. And they are very helpful when you have questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is just exactly as described. It is easy to use, and there are never any issues with it being implemented. I would not make a purchase without this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way To Protect Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have Purchased Geek Squad Product Replacement Policies For Other Products I've Purchased From Best-Buy And They Stand By Their commitment to replace The Item That Has Failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet, but it’s so inexpensive and the coverage for 4 years, anything can happen to a printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not normally the pay extra for a warranty you may not need kind of guy. Bought the Geek Squad protection and wound up needing it! Totally worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up to a great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only had to replace one device...a heavily used HP printer. Gee squad took care of it with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laser printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy too use print perfect and clear easy to installation and connect to to Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing already broke once (within 30 days so it was replaced). These keyboard / cases are temperamental. Now it’s covered for 2 years. Peace of mind for 20 bucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money they have helped me every

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents are #1 in my book,Everytime Ive needed help they were fast,accurate and fixed the problem.Ive not gone with out it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely always want to get the replacement especially if something happens to it always heavier CYA‘s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have, I was having problems with my printer, I went to the store and they exchange it for another one without a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-site repair work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Oled screen went down and the Geek Squad fixed it at my home. Fast clean and professional with personality was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service at a great replacement price - would recommend for others to get this replacement service agreement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a surprise that this support plan was so inexpensive, so I grabbed it. I hope I don't need to use it but it is nice to know that I am covered should there be a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your manufacture warranty expires, Geek squad is a great insurance policy to replace your expensive electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year geek squad replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the I replacement for big ticket items, it’s paid off more than once. I’d highly Reccomend you do the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protected my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop had an issue the Greek Squad stood by their guarantee. They replaced my lap top and made me a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best to me. Since I’m by myself with no technology skills the geek squad is available to help always.

    I would recommend this to a friend