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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 11,015 reviews
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best to me. Since I’m by myself with no technology skills the geek squad is available to help always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Highly Recommend This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has been great by honoring product replacement. I recommend getting this when purchasing real expensive equipment. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely work paying for they way we use stuff and having 2year old that is very active and that has to touch everything comes in handy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always recommend geek squad cause you just really never know and that why i always buy my tech in best buy and never anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, was able to get a new mouse. They let me pick any mouse in the price range. The warranty transferred over and the 2 years restarted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my purchase brings peace of mind if there is ever a problem in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet Hope I don't have to.seems to work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth getting Geek Squad service for technical issues etc and product replacement. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a blender like this one I always recommend getting the insurance because you just never know when they might give out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual and great price for the service. I have used the geek squad when I needed assistance with my new washer. The gentleman was prompt and ppolite. My washer works great :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Geek Squad service, it has helped greatly with installations and exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warrenty, Best buy They go above and beyond at my local store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the Geek Squad to protect my devices or whatever I buy from Best Buy. You can't go wrong with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile as printers can have problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good experiences in the past with geek squad, so far no issues with the printer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mike. Thanks for sharing this with us! We're glad that you've had good experiences to this point. We hope you don't need to use your plan but will be here if you need us!

  • Rated 5 out of 5 stars

    Free 4 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year free protection is wonderful if the geek squad can’t fix it then it’screplaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exteneded warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to get a warranty I can't you how many times I didn't do it on other products in the past; and something quit on me. Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so it does cost a little extra to purchase geek squad but they have helped me so many times with so many different electronics that I’ve purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $5 this cost me turned out to be the best investment I've made in a long time. One of the keyboard feet broke and Best Buy replaced the keyboard on the spot at the store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always reliable when repairs or replacement is needed.

    I would recommend this to a friend