Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,015 reviews
  • Rated 5 out of 5 stars

    Great piece of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services have always been supportive and reliable! Get this for some piece of mind on your electronics purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working, No problem taking it back and getting a replacement. No brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have any problems with Geek Squad 100% knowledgeable and confident with all our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very responsive and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is very handy just in case there are any issues that need to be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty provided (at cost) is a fantastic deal, Best Buy either fixes, refunds your money or lets you choose another device and pay any differences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many times. If I don’t have time or don’t want to do it...they are always an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Was Time For A New One...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had my last printer for several years & just wasn't up to standard any more... This one meets my needs without issue...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-store assistance is a BIG plus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the assistance we have received in-store from Geek Squad as well as sales associates and cashiers. When we need help it is so nice to have some close by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not one to usually get protection plans but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great. I've gotten it for other products and if a problem arises, Best Buy makes sure they'll get it fixed or give you a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really usefull stuff im very happy with my purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Geek Squad always do a great job of taking care of their customers. It is worth the price to know that if something happens to your product, Best Buy will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection. The best that money can buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. The best that money can buy. I almost always get the geek squad protection. Its come in handy plenty of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try to get a the geek squad protection for just about anything I buy. I've had great experiences when I've had issues with any products I buy and descent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement. I got it just in case. I know Geek Squad will have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped when a Panel on Computer Broke

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this on a computer when the panel broke on the screen. It was sent out and came back within 2 weeks better then ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is peace of mind by taking 2-Year Geek Squad Product Replacement. So in future if there is any issue will be use/take help of Geek Squad Product Replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny we paid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great at Tuscaloosa store. No hassle and very professional. Great group of people that knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection. Computer already getting repaired. No problems yet except it take a long time to get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the geek squad you can’t buy anything with out it.

    I would recommend this to a friend