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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,015 reviews
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the geek squad you can’t buy anything with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer is covered for the next 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is why I love Best Buy. I purchased my HP printer and added the Geek Squad protection for 2 years. Where else is something like this offered? No where! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans easily used would always get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection plan that Best Buy sells. I always a great way to go and at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice when they take the time to explain what you get with a service plan. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra product replacement cause if there is ever a problem they replace the item without any questions.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Would recommend again. Employee was nice. !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try to buy warranty with my products and when I ever have to use it I have never had any problems using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use my protection plan yet. I’m of the thinking it will uphold what it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the warranty is good based on the cost. I don't have to worry about my printer breaking prematurely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although i tend to not buy any extended or additional warranty, i did in this case as this secondary printer would not be supported by my company's it department. As i would like the printer quickly fixed/replaced in the event it broke down, i added the product replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great deal as i got a protection and support for long time. The services is good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service that I have used before.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the extended warranty on products from this store before. It was particularly good for my daughter's laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been fantastic at solving all of my computer issues. All the technicians are polite and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my coud alpha s my cloud flight i had this plan the volume button stopped working and got replaced fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have support when purchased devices and such. Best Buy is great with helping and troubleshooting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this protection for your expensive electronics. This is the only hassle free protection plan I have ever experienced that a store offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they are very helpful and can handle most problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Geek Squad Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not been a fan of the Geek Squad in the past but my friends sy it is worth it and they have never had a issue when bringing in a uni for service or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's customer service has been pretty good in my experience, so purchasing a two year plan for my $400 printer, I feel, is a good investment.

    I would recommend this to a friend