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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,015 reviews
  • Rated 5 out of 5 stars

    Worth the Price if You Have Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this insurance yet but nice to know it’s there as printers can malfunction and usually have problems that are beyond servicing by users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Can Beat A Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has some of the best warranties in the industry! Can't go wrong spending a little more for the piece of mind and not having to deal with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Replacement Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response with great customer service even thru covid-19. They were there when I needed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My rescue team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team goes above and beyond to help. Truly feel better knowing they are there to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything electronic needs a great warranty back up. Geek squad always deliver what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST FOR EVERY PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan no matter what! I know it sounds like you are paying a lot but when you have high priced items, you want to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind - I used once for a 1 year printer that stopped working and it got replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tried to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any doubt that a product will fail before the warranty expires, buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase warranties on everything I buy. If something goes wrong I know it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a replacement guarantee on a iPad case in the past. I broke twice and each time I was able to replace it without any hassles, great job Geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hastle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this except that it works as advertised. They took my faulty product and exchanged for gift cards which i used to purchase something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase electronics you need the 2-Year Geek Squad Product Replacement extended warranty from Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-year Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new front loading washer and a new refrigerator. Due to the replacement cost of these applicances I decided to get the replacement polices. Have not had to use them yet (a good thing). But I think that the cost of the replacement policies were reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always important to get this with anything from best buy always find it worth it, just in the event that something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never not get the protection plans as they are very valuable and worth the money to pay for them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a replacement and it was no problem. It was a lot easier than I expected. Was definitely buy this again.

    I would recommend this to a friend