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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 11,015 reviews
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that these programs are offered. They help safeguard your purchase and offer you peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't used the Geek Services yet for my new la

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek squad in the past..They are great resources for the computers that I bought in the past .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent procduct……i like it…………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad service. One of the best product replacement programs. Is super easy and straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Testing of bad gpu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Psu didnt work and we took the pc I but back up they tested it and told me it was a bad psu great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont leave the store with out this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price of this on each item gives you a ease of knowing when something goes wrong they back there warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t wait to see how 5is service is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a robot vacuum that just broke will return it in the coming days and i will see how good this coverage really is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good value, as well as peace of mind, for the price paid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very receptive and professional and definitely know how to solve problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty on any electronics. It will definitely save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. i recommend everyone to purchase geek squad protection plan from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to use the warranty and it was one of my best investments. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know that I have support if I need it. Best part is that I could take my computer in and not have to call someone half way across the planet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must. Anything breaks on your product you can take it back no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to protect my purchase and it was the best decision made. I talked to the Geek team a few times, and every time they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved my computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are amazing!!! These guys have rescued me so many times! Can’t thank them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy curbside pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service when I shop here or have troubles with products. Tim is an awesome customer service rep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job setting up my new Dell laptop comput

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up my new laptop. Needed Ms office installed and driverfora newly purchased HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my purchase for Logitech Surround sound headset. Would rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 year product replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement plan is good for peace of mind on printers and such.

    I would recommend this to a friend