Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11015 reviews
(11,015 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
The Geek Squad Has Your Back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote support option is convenient in these challenging times. I am happy for their friendly customer service.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do have to say that they get the job done quickly and if it can;t be repaired they will replace or refund it immediately on the spot. Can't argue with that!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Everyone needs a geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electronics are so expensive and can be cumbersome. Geek squad is an essential
I would recommend this to a friendRated 5 out of 5 stars
The Best Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy my plan !! Very helpful supporting prople Follow through responding to unanswered questions!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the squad has been great when I take my products in for updates I still have not had to replace anything, thank God.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The Geeks got my back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy the tech support from the Geek Squad and wish they would arrive at our home while on call dressed in their favorite cosplay costumes.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Best Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were able to help me with all my problems and questions. I think everyone need the Geek Squad
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't have any big issue to get a replacement, but the agents are extremely helpful to answer me some questions.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
A good thing to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchasing any computer or electronic devices, a person should purchase protection for their devices. The Geek squad employees are knowledgeable.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I get this protection on everything, never regret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and hassle free protection! Trusted for years to come, I get it every chance I get on each items I purchase.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always easy to fix and/or replace items. I would definitely recommend on every electronic purchase.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy protection for items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the warranty. Dont be cheap, it is always well worth the protection!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it but it is reassuring to know that if my printer has issues, BB will have it covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good way to protect your purchase with ease of mind.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You never know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never know what could happen to your appliances so it's always good to get the protection plan.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A big fan on big purchases. Hope we don’t need it but glad we have it.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually purchase the Best Buy extended warranty for electronic products. I've never had a problem with Best Buy when I've had to use the warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Doesn't hurt to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you value your tech I would strongly recommend spending the little extra for that sense of security
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Stress less
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t needed to use it yet, but knowing they are one call away makes me feel good about my purchases.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thankful it is offered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With technology these days, it's nice to be able to purchase a warranty where you know that Geek Squad will take care of it if it ever breaks
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


