Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11015 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 11,015 reviews
  • Rated 5 out of 5 stars

    The Geek Squad Has Your Back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote support option is convenient in these challenging times. I am happy for their friendly customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have to say that they get the job done quickly and if it can;t be repaired they will replace or refund it immediately on the spot. Can't argue with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs a geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics are so expensive and can be cumbersome. Geek squad is an essential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy my plan !! Very helpful supporting prople Follow through responding to unanswered questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad has been great when I take my products in for updates I still have not had to replace anything, thank God.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks got my back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the tech support from the Geek Squad and wish they would arrive at our home while on call dressed in their favorite cosplay costumes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to help me with all my problems and questions. I think everyone need the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't have any big issue to get a replacement, but the agents are extremely helpful to answer me some questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good thing to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing any computer or electronic devices, a person should purchase protection for their devices. The Geek squad employees are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get this protection on everything, never regret

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and hassle free protection! Trusted for years to come, I get it every chance I get on each items I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to fix and/or replace items. I would definitely recommend on every electronic purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection for items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty. Dont be cheap, it is always well worth the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but it is reassuring to know that if my printer has issues, BB will have it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to protect your purchase with ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what could happen to your appliances so it's always good to get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big fan on big purchases. Hope we don’t need it but glad we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase the Best Buy extended warranty for electronic products. I've never had a problem with Best Buy when I've had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't hurt to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you value your tech I would strongly recommend spending the little extra for that sense of security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress less

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet, but knowing they are one call away makes me feel good about my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful it is offered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology these days, it's nice to be able to purchase a warranty where you know that Geek Squad will take care of it if it ever breaks

    I would recommend this to a friend