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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11022 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 11,022 reviews
  • Rated 5 out of 5 stars

    Always buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know when you may need it and when you do need it, they are always willing to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad product replacement contract. Seems like a good deal for 4 years of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones had a mishap and the cord broke. I took them back to the store and they replaced then, no questions asked. Definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it twice already in the 1st 3 months and it paid for itself in spades. Would recommend without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixes all technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything at Best Buy I recommend the geek squad for repair .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always like the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people don't like paying extra for warranty support but I don't mind. Feels like the right thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle just great professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and attentive. That’s why Geek Squad stands out apart form all the other services out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok is helpful and is very useful for all types of products and the people know their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad helps when I am in need of assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection plan with the geek squad very important to have their service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed printer myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked great but then lost power and then printer had a blak streak down the paoet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must when I buy electronics I always buy protection plans but Best Buy has the best at the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate warranties but I will never leave Best Buy without their protection plan. They stand by their products and that is cool in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just bought this printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the. Need to take advantage of Geek Squad yet. I have used them for other products and they were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always purchase protection bc it just makes my life easier when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a lot for the money and just having everything set up correctly and to its optional function was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comforting to know that in case of anything going wrong I have the resources right at hand to solve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty on electronics because they don't seem to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s geek squad replacement, definitely a smart thing to get, unless it’s like a wire or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great service, quality and price ))))))))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great not having to worry if I break it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing a product replacement warranty I don't have to worry if I break what I bought. One less thing in life to worry about is great.

    I would recommend this to a friend