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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11022 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 11,022 reviews
  • Rated 5 out of 5 stars

    no help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me they would not even look at my item purchased a best but because my warrant expired

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple, no hoops to jump through. Walk in show my receipt and product at the service desk, blue shirts take care of the rest. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return my printer I was in and out in 10 minutes, great service. Geek squad service after duty hours. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a speaker a few years back and took it in and got an exchange for free. Great for electronic items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide excellent customer service , I had problems with my grandson computer . They worked on it and it was as good as new. Best service to have .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because external drives, at least mine, seem to last 1-2 years so hopefully if this one goes the warranty will help get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you product fails. Replacement is done without a problem. Always get for your hardware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might be worth it might not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your not sure its worth it your right it might not be but it probably is kinda depends on the series you require and your personal level of knowledge in said departments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty it protects my product and can be replaced if not fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tye price ……………………………………………………………………………….(;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes things happen and its always a good idea to get protection just in case. GS service is always on point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes things happen and its always a good idea to get protection just in case. GS service is always on point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad. The service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy without this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't buy without this! I have used this protection plan in the past several times, and know what a value this is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup to have!! We have had to use the Geek Squad a few times & they always do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this protection before yrs ago. BB stands behind their word. It beats having to buy the product again. Big savings and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek squad for everything I own. Just take it to them. All computers, printers, TV's and 4 appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad. Have been very helpful whenever I had an issue with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Help has always been dependable, always helps with my insured purchases.

    I would recommend this to a friend