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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11039 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,039 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I will never have to use this, but having this reasonably priced protection provides me some peace of mind against an unexpected expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great service from the Greek squad. Best buy is the best with customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement is the best way to ensure that your product is useful. Thankful that Best Buy gives me the option to do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! I love it. Make sure to always get the protection plan!!! Great price as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totaltech maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have your tech equipment maintained the way it is supposed to run best bet ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are very good at what they do,,they can get you out of a jam,,and fix most stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad number 1 - Worth the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are one of the Best Service centers out there. Well worth buying that additional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really is worth buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is worth buying the 2 year protection plan. Anything can happen in 2 years and this is a good insurance plan for those reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option on most items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year warranty for laptop. Haven't had to use but needed the piece of mind for something that expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answered all my concerns and questions about the product I have purchased. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad!!! Have Geek Squad for practically everything I buy from Best Buy. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for the price i got it for, still not use to the touch screen, but perfect for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but have not had a reason to use it. Just in case type purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory maintainance program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with using this protection plan. I have found the staff to be very pleasant in checking my computer each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty did a great job our camera was malfunctioning but Best Buy warranty took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad 2 year replacement plan is one of the best thing you can purchase for you device. It gives you a great relief to know your device is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing me I’ll break something and need it fixed! Figured I would get this and good think I did already had to bring my computer in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad replacement plan. It works okay but I should have gotten the Wi-Fi version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad for my printer because you never know if you will need it. I have used geek squad on my computer before and had great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had great service without any issues when I’ve had to use GEEK Squad Protection plans.

    I would recommend this to a friend