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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 11,040 reviews
  • Rated 5 out of 5 stars

    Printer/scanner Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased Geek squad replacement for produce printer/scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad for a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have broken 2 keyboards and they have been returned very easily without any concerns!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection is the best deal going! I'll rarely purchase at BB without it. Always very affordable and well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They checked my lap top computer and took care of all my problems I love having them taking care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty on my HP Printer for less than $10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great price, $9.54 for a 2 year warranty on my HP Officejet Pro 6978 Printer. To top it off the printer was on sale for less than $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small problem with my printer the customer service desk traded it out quickly. Service with a smile what more could you ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added this to a Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to a Brother printer as it was inexpensive. Don't know if I need it but it's there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for my Xbox headset is the best deal. I’ve used coverage before and it’s no questions asked. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great consumer service. they are efficient and very knowledgable about what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my headset busted after almost a year, they were able to replace it with a new one! It was great and I was back to gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this backup service as it provides data recovery service as long as drive is not totally destroyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printitng and easy to use my family really love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth buying . It gives you confidence that if anything happens you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime throughout the years I have bought something, Geek Squad was right there to help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection, as I always do with my technology that I get at Best Buy. Had some trouble with the printer not connecting to the computer, and they said they could help. I would have to purchase a protection plan, and that mine didn't cover this. First time I have EVER had trouble with my Geek squad! They have always helped me in the past when my printer and computer were not connecting, and for some reason, this time they wouldn't.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It’s always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need to get your printer connected to your computer. We'd love to see how we can help and what options are available to you. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always is a great compliment to any device purchase, coverage after the factory coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no doubt that geek squad does an amazing job every time I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product warranty is a must have for things like headsets and mice. You know things that tend to fall off your desk and hit the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the you always product your big purchases. WhT do you have to loose.

    I would recommend this to a friend