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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 11,040 reviews
  • Rated 5 out of 5 stars

    Team is always available!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my device in for check up and in a few minutes I had it working.. thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i had this protection for my previous printer. Broke after the 1 year warranty expired. This time i am warranted for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with my computer. I called Geek Squad, they were able to get my computer working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been so great to me for many years, on several of my purchased devices. Truly affordable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't have any issues with this deal. I haven't seen need to use it but its nice to have peace of mind in having it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time actually purchasing geek squad warranty.. I’ve been told it’s very well good. I am trying it out and I hope it measures up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money peace of mind you cant go qrong qith the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing this item. It is great for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad is Average.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't tell me when my scanner began to malfunction that Epson will help fix it. They told me I could either replace it (and void the warranty) or wait two months for it to be repaired. I would've chosen that option if I didn't have to do so much paperwork. I don't think they knew about Epson thing but as professionals I think they should know more about these things. I would've chosen not to void my warranty (and buy another one). Obviously, purchase it but check all your options before believing what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product so glad I purchased it from would get it again in a heartbeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been excellent in terms of service and providing protection for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packages great value for product. Would highly recommend this to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay are the best !! Thay fix everything and there super nice to one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy’s product replacement. I purchase it every time and have used it on several items easily with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop/Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter’s college laptop/printer we bought. So far haven’t had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty as my printer stopped working and best buy let me replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a reason to use it but I'd still recommend it since it's alqays a good idea to insure produfts that could break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When we need them. No issues at all. Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through When we need them. No issues at all. Very friendly team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicest geeks ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two occasions for which I needed help. Iin both of those instances was treated respectfully, and given competent advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get geek squad warranty when I purchase anything from best buy. There great.

    I would recommend this to a friend