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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11041 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 11,041 reviews
  • Rated 5 out of 5 stars

    Great tecks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not be without the Geek Squad. They protect my computer and I can go to them any time I want to get help. They are the best !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used it to ask basic questions. The team was positive and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD IS THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEKSQUAD IS THE BEST! Such professionally intelligent people that are super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace your products

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover yourself for the inevitable possibility that your products will fail and need to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly warrantees and recommend them to any one else. it is totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    using this plan to replace printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this plan to replace broken printer and bought a new one plan for it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan. A product that is always needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job getting my TV set up. Made it very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has saved me a few times! Recently had to use it for our washer. There's hoops to jump through sometimes but well worth it for the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defective product replaced quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as promised. Printer arrived defective and a replacement was shipped out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad to protect my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that they offer warranties of their own so you can go to them for easy replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the peace of mind you get when you purchase Geek Squad’s purchase protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the peace of mind that comes with this service. Overall, no issues at all so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet but judging by the way other Best Buy product repacement warranties have worked I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everytime i have a problem. the geek squad fixes it and if i need a new one i get it free mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful. The 2-year warranty definitely makes things so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service. They are really great about getting things done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think qreek squad is the best. They help people who don’t know what to do . This is a good support for those that need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the extra service plan and if I have a problem with my purchase it has always been taken care of to my satisfaction.

    I would recommend this to a friend