Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11151 reviews
(11,151 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Yes to protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to have an added sense of protection to ensure your product id covered
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use always perfect service. They know everything about the products they sell
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the service plan , great peace mind knowing you have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaced my printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my printer with ease when the printer malfunctioned
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! We're happy that we could help you out so easily when your printer went down. We hope that you don't need to use the protection plans but try and make it simple for you to replace the product if need be. If you have any questions, feel free to reach out to us!
Rated 5 out of 5 stars
Got to have every time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't buy anything anymore without the protection! Learned one expensive lesson!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Trust the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to 86th Street locations Geek Squad and they are by far the best Geek Squad in the country. Everyone there is just amazing and they get my problem solved faster than anywhere else (*other Best Buys) I've taken them.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best of best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best printitng and easy to use my family really love it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant go wrong buying insurance for your investment on your gadgets in case they stop working
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the peace of mind you get when you purchase Geek Squad’s purchase protection plan!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replacement with no issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a product with no issues. Love this plan.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
redrooster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent installed new hard drive in a 15 year old computer now it is faster well done
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are there when you are lost..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used their services for when I was completely lost They helped me with my problem and I was running again. Thank you
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with printers before purchased from other stores. I wanted to make sure that my investment was protected.
I would recommend this to a friendRated 5 out of 5 stars
Love the geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is so easy to ask and have my questions answered by the squad. also, whenever I have to leave it it is always ready very quickly
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Never forget this!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price there is no reason to not get the protection plan, you will be thankful you did when you have to use it!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Retail every where else on this is about 15 dollars more expensive...I got a 2 year plan for a great deal, all things included.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had to bring my new tower in for issues twice. Tech was very knowledgeable and explained clearly the problem and solution.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection plan and highly recommend getting one it's well worth it just incase.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
2-Year Geek Squad Product Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service to have for a peace of mind for you!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get all of Best Buy’s warranties because if I have an issue I can bring it back to get fixed or get a replacement
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


