Customer Ratings & Reviews

Please I recommend Geek Squad to everybody because when you can’t figure it BOOM Geek Squad can they are the best

So I purchased the warranty with the understanding that its a replacement warranty .A warranty is nothing but peace of mind that you hope you don't end up using . I ended up using mine because the printer I purchased died on me out of nowhere .It was a canon color laser printer Canon Mf642 . When I went to go get a it replaced the at geek squad at my local bestbuy ."Cole" who said he was the supervisor and the only person I can talk to ,told me all he can do is offer me the money back as a BB credit . I told him that I am not interested in that , I'd rather have the same printer either fixed or replaced .I did not care for a store . I had already spend money is buying expensive toner cartridges that would go to waste . Thee guy told me that this printer is not is stock and a similar model I'd have to take the store credit and pay the difference . the difference was close to $200 . I DID NOT PURCAHSE THIS WARRANRTY FOR STORE CREDIT . I purchased it so if anything goes wrong I get the same or similar replacement . The Geek squad guy stonewalled me and kept repeating that this is my only option .He told me that I am welcome to try my luck at a different Best buy ! I am very unhappy with my experience .

I am always happy with the geek squad replacement plan and get it whenever I can

Have not had to use it, but love that I have it in case I need it.

I always get the Geek Squad protection. They back their products

One of the few companies that stand behind their extended service plans. A definite must on high dollar purchases.

this is why i love best buy i can purchase my electronics and everything can get insured with best buy geek squad protection plan

Good to have this product in case an item breaks. Best buy will replace no questions.

It has saved me so many times from problems I'm having and the tech saves me innumerable hours of frustration and time.

it is worth it to have a warranty on this printer for two years and price was good too

This will keep you from pulling your hair out of your head if any of your devices break.

Never usually buy these but price was good and south Florida weather is tough on printers. Hope I don’t have to use it.

Every time I get an issue with my electronics this replacement plan is best in the business only reason why I shop at Best Buy

Great tonhave when things got bad. Great added insurance to your products

Always purchase protection plan with my items. Plenty of times when I had to use it and save plenty of money

Replaces .y screen and phome with factory warranty. Got the help i needed

Geek Squad provides that piece of mind to take the item to the local store instead f dealing directly with the manufacturer.

Although we don’t use this as much as we thought we would it’s still handy when we needed

I recommend buying insurance for all electronic products it’s not expensive it’s worth it

Haven't used yet, but glad to have it. 4-Year Geek Squad Product Replacement