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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11047 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 11,047 reviews
  • Rated 5 out of 5 stars

    Peace of mind to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to know I can bring it in anytime And that I don’t have to stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked out my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They analyzed my pc, cleaned out some garbage. It’s nice to have it available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis is a no brainer to get the protection plan. Best Buy plans are easy as they replace or give you another product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items, service and quality! Worked awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took out the 2 year replacement plan, but never have used it. so i guess the product was ok with no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. It is nice knowing that I have this service with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for nominal fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty is excellent. Normally headphones last for about 1 year. Great bargain to get new if they break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like thus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty! I am glad that the agent recommended this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never had to use this product/feature, but has always experienced great customer service when we had questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are fast, friendly, and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fast and friendly and takes care of me every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use it yet, but it gives peace of mind just having it when you've bought an expensive product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad just a phone call away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for protection and ability to contact Geek Squad if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a easy warrabty to purchase and super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ! Yay-ay-yaaaayyy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up the stereo system fast and easy and has worked great since !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this it covers your butt when accidents happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont leave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont leave without this, especially when you're making a purchase on someting expensive that you're not too sure about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS INSURANCE PLAN MAKES A LOT OF SENSE. THE FOR THE PLAN IS WELL WORTH IT AND GUARANTIES REPLACEMENT IF NEEDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad replacement is a great thing to have in the event my drive fails. Never had issues with this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that I can get insurance for this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can get insurance for this Good to know if anything happens I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement plan on anything I buy. They come in very handy.

    I would recommend this to a friend