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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 11,050 reviews
  • Rated 5 out of 5 stars

    Great if anything goes wrong with your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use my warranty, so I guess that is a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say but it is always good to have some insurance on an item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is never leave the store without purchasing this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re the best and the best decision you can make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have this in my back pocket when things go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used geek squad but I love the protection and services they offer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    REPLACEMENT PLAN NOT HONORED!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy Geek Squad refused to honor a REPLACEMENT PLAN I purchased with my printer less than 1 year ago (Aug 2020). I got the printer at a good sale price, therefore, instead of REPLACING it add they should have with the exact same printer or one of equivalent value/functionality, they only gave me a store merchandise card for what I paid for the printer! What good did the almost $10 REPLACEMENT PLAN do me? I'M A VERY DISSATISFIED EX-CUSTOMER WHO WILL NEVER SHOP BESTBUY AGAIN, even if I have to pay a little extra elsewhere!!! The manager of the Florence, SC, store (Christy?) was the absolute rudest manager we've ever tried to deal with, as well!!! DO NOT USE BESTBUY ... YOU WILL GET DONE WRONG IF YOU EVER HAVE TO RETURN ANYTHING, EVEN WITH A 4-YEAR REPLACEMENT PLAN!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know we have the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but sure helps knowing we have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is the best. lets me buy with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used but good price always get warranty on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think all need to get and extend warranty just incase anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a must have geek squad is great never had any problems with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a must have geek squad is great never had any problems with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great service when I needed in case anything happen to the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and produces good quality pics. The whole family uses this. My wife loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway get this because I like to know I can get help if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the couple of dollars you spend on the extended warranty gives you some peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always received terrific support from GS. helps me out a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. I had all my questions answered. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to use them. Didn’t have no issues with the product I purchased

    I would recommend this to a friend