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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 11,050 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind of knowing if it breaks it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats having to buy a full replacement. Best buy keeps to there word and replaces controllers in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so nice to have as they will fix the product if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I use everyday! Thanks for offering at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all my questions, helped me a lot, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection options! I get them on everything I own. I've never had a problem with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY THE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you always purchase the Geek Squad Protection. Great to know you can get a replacement if yours breaks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charlie & Patti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has save us a lot of time and money whenever we have had any issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan is the best. Anything electronic we purchase also gets the Protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it that. And my kid like it too. I accep for my friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain on insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this insurance on our new printer. Nice to know we have peace of mind at such a low cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Great colors, thin, easy to use. It's worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place to be..easy shopping ..Friendly staff..lovely service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are super helpful every time I have an issue they try to help me as much as they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service rep offered the plan to me. Extremely nice and explained everything as well! THANK YOU!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    outsourced provider for this service is AWFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    huge hassle to get product replaced from previous experience only purchased again because we bought new this time and not from bestbuy outlet. they did not honor their contract from best buy outlet and after months of escalating finally gave up and took the little money they offered

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to have taking the shortcut but not getting a warranty is foolish. Knowing that the computer is worthless if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the very low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to worry about with this coverage. Hope I never need to use, but comfortable knowing it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver if you ever need it it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifesaver if you ever need it.I haven't had to but know people that have so, err on the side of caution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the replacement plan. Anytime I have to replace something I never have an issue.

    I would recommend this to a friend