Customer Ratings & Reviews

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

You can't go wrong with geek, saves me lot's of time, these guy's are really awesome

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

Bought an expensive printer for the first time in my life, the printer is good, but I don’t want to have to del with the repairs of an expensive printer, so I bou r the insurance; hopefully it helps.

Love this program. I have had to use it twice and they did replace one of them. The only problem is that they give you what you paid for it and the item was not available at that price. So I had to pay more for the replacement

I picked a product replacement from Best Buy for piece of mind when it comes to printers. Printers are so unreliable and I want to make sure i have a plan in case it fails and Best Buy does a good job of honoring their warranties. I heartily recommend this!

Not much to say about the warranty's. They stand by their products.

It is very helpful to have. When I have had an issue they are easy to get in contact with.

Literally the best thing you could have. I just got a brand new printer on sale and saved a couple dollars because I had a warranty.

Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

Very nice printer. Got a very good deal. Need to find out how long the ink lasts

gsp is extremely useful, many times have items worn out and getting the manufacturers warranty is a very hard endeavor, gsp just takes care of that and extends it

Services incredible Worth every dime I wish I didn’t have to write so much

My fiancé bought an HP printer from Staples last year and had to buy an extended warranty from a third party. The printer is awful and getting any kind of help or refund from either source is a pain. The 2-year geek squad product replacement plan gives me complete peace of mind. Also - NEVER buy an HP product. You've been warned.

Renewed Geek membership because I have never been disappointed in anything and trust all the great help they have given me. It is a valuable asset for someone like me. Their Geek Members in Aurora are al wonderful - especially Bruce & Simeon,

Geek Squad was able to answer all of my questions and concerns. They were up front with the price of any repairs needed. I love the remote service when its just a software problem. I have been using it for years now & found it to be a godsend.

Warranty is good and service for geek squad is gread

I did not use for now, I hope this was a good idea if I need it