Customer Ratings & Reviews

It’s the best decision for appliances.You can either bring it in or have them come to your house to fix or setup appliances, which is a lot better than having to find out who’s going to fix it.

This is the best money spent ! Love the support ! I can always count on you

The 2 year product replacement was a great value. I felt like the price was very in line with product cost and it proved to be very useful. Very glad I purchased. New product is working perfectly but feel confident that if something went wrong it would be taken care of.

I brought in my defunct printer that I had only a few months. The good news was that the price had gone down on it and I was given a better printer and a credit for the price drop. It was all done in a few minutes.

my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

I buy GSR on all major purchases. Murphy's Law has taught me that if something is going to break, it will be the day after the expiration of the manufacturer's limited warranty. My experience with the Geek Squad replacement process has always been positive.

I like Best Buy Great Service Great Hospitality SIncerley Henry Mikhlin

I've learned never to purchase anything without a protection plan and the Geek Squad has followed through every way. There's never been a problem in identifying my purchases and they always follow up with a call to make sure everything is in working order.

Always good to get on certain products rather deal with best buy then apple tbh and just makes things easier good replacement options always got a new product in my case

It’s always good to keep your products insured. I haven’t had to fix anything yet but my hope is that the tech team will be good.

The Geek Squad is great to work with on product problems

it is a great way to keep things running and under warranty

i always buy the geek squad protection because its cheaper than replacing the item with the same thing again in the event something happens. and i buy it on sale...so that way with the protection plan included im still paying basically the normal price if it wasnt on sale.

This is a true life saver Just pay the $39 Uou will get a new printer when the old breaks down

It is a great ideal to have an extra protection plan for your valuable products.

I really enjoy the geek squad protection plan. I purchased other items and had to bring the item back because it broke. But with no questions asked it was replaced right away. Thanks Geek Squad.

Haven’t had to replace my products yet but definitely recommend this plan in case

I always get if the price is low, more so I will pay the higher price for appliances though, too many electronics in them now days. plan is what it is, Best Buy stands behind there plan,. you will have a like product the same day before you leave if yours is not in stock.

While in the past, I have stayed away from extended warranties, as products would normally work for quite a while. Not so much anymore, as there is more quantity than there is quality put into the products. You just can't expect to have electronics or many other items to work as long as before. The Geek Squad warranty takes the pain out having an item go dead on you, in the 1st 2 years, regardless of the supposed manufacturers warranty.

I LOVE this program! I've bought it on most products, it's such a hassle free way to replace damage or bad quality items. Provides piece of mind.