Customer Ratings & Reviews

Mounted my TV and explained all the controls and functions!

These guys are good they warranted my defective computer and got me an equivalent for the value difference.

I always liked the Best Buy coverage policy. It’s pretty simple...bring the defected one and take a new one if they can’t fix it. I am very happy with how they do it seamlessly except one incident when they had some issues finding my receipts in the Best Buy account for a particular item and I stayed there for over an hour to resolve it.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

My printer stopped working after a year and with this service I was able to get a new printer. Also, service is super for computer issues as well.

Haven't had to use it yet, but the piece of mind you get knowing you are covered should something happen is nice. I always like to cover big purchases just in case something unexpected and costly happens

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

Definitely worth the price for the protection it brings!

Planned obsolescence, you name it...things go wrong. Be smart. Penny wise and dollar foolish is not for technology! Protect your investment. Best Buy stands behind its Geek Squad protection plan. And, so do I.

Very easy to set up, really like this HP besg Purchase for printing at home

Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

Was told wrong information when purchasing phone screen protector and phone protector

Haven't had to use them, but it's nice to know they're there if needed.

i dont usually buy warranty for my products but best buy offers the best protection plans for your investments, if you are buying a game disc or movies on disc i dont recommend it, but if you are getting electronics such laptops, cellphones, etc i suggest getting the protection plan

There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

Brought for the air fryer alway purchase a queen squad warranty for everything I purchase

HyperX headphones I purchased had a bad speaker. They replaced the speaker at no cost, but still had issues. They were able to replace the The headphones with a brand new one (newer model) at no additional cost, and they even threw in another warranty for free!

Great service and professional approach, well done Geek Squad, appreciate it a lot for your prompt services provided and kind assistance along with friendly and caring approach. Great job guys!!!