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Customer reviews

Rating 4.7 out of 5 stars with 11006 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 11,006 reviews
  • Rated 5 out of 5 stars

    Broken Printer Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection Plan is worth the money! They helped me to replace a broken printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value on the right products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my logitech slim folio protecting my ipad and have redeemed when the keys fell out from an accident. Hassle free and glad I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is superr necessery. it is suoer necessery. i love it. geek sqad is essential. i love it. they are super useful and helpful .i love this geeksquad superr helpful and it is super necessery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed it this time but it has been a lifesaver in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service to install Webroot on two of my laptops and one desktop. The techs were professional, knowledgeable and friendly. They cleaned my devices and they run much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job. They were on time, and very knowledge and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a printer I purchased the previous year went to the store not knowing what to expect..had the Geek Squad warranty ..left the store within 10 min with a new printer anf a gift card..EXCELLENT..service..couldn't believe the customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty, WHY NOT?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not going to spend the $10, but i saved so much money on the printer,i figured why not. Plus, the fact, it would cost more to ship within the 1st year back to HP with the 1 year I have with them. it is easier to bring it back to best buy, should i have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent extended warranty for more than reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get these warranties on items as piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good support team - I find it useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good support, met my expectations. One suggestions, fast response and less wait-times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No other way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a choice and most likely your product will work flawlessly, yah right ,now it’s an advantage to use this service, instead of dealing with manufacturing company you go in and get out with your gear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2-year Geek Squad product replacement for my printer. Printer stopped working and was replaced with another printer (HP) hassle-free. Fast and convenient! Not expensive and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having just in case anything happens I’ve had to use geek squad and yes they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at my store made a excellent review to my tablet, diagnostic and gave me a best advice and recommendations to fix it and for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love gavingvgeek squad readily available. They're great to work with schedule appointments and show up on time or i can take to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several Geek Squad Product Replacement plans in the past. They have served me very well when a product has experienced mechanical failures due to manufacturing. I was able to return the item in exchange for a new one—or a different product, altogether.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad protection is well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy extra protection on products I buy but I did for my printer and it was definitely worth it! I already had to take advantage of it and replace my printer when I accidentally broke it!! Definitely a great thing to buy if you arent a perfect person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection, it is the best coverage at the best price. Definitely adds peace of mind to any purchase.

    I would recommend this to a friend