Customer Ratings & Reviews

Geek Squad is worth the money, had a device stop working and called placed a claim took into the store and replaced with an equivalent item.

Printer working flawless. Hopefully won't need the protection, but nice to know its there!

I purchased this plan based on a previous experience I had when a different product had technical problems. It was a great help to be able to get support and questions answered at me local store when I needed to utilize a previously purchased Product Replacement Plan.

Happy I've HD ad extended warranty on hp all in one printers. This is my 4th replacement with the warranty. Paper jams alot.uses slot of ink for cleaning and maintenance.loses wifi signals lo s alot also

I highly recommend a replacement plan on any small appliance you pay a good price for. You never know if it will be needed. So for a few extra dollars it’s worth the it to know you have a product replacement.

I just did the review on the TV Warranty have not used it because have not had any problems

I purchased the warranty for the onli.ne printer and it was a good deal. Good thing I did because the primter had a lot of problems and needed to be replaced . With the best buy warranty all I had to do was return it to the store and they gave me anew one immediately

I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

Great value for the money. We live over an hour's drive from the nearest Best Buy so being able to get support online is a plus for us. The agents are knowledgeable and patient with our questions.

Can definitely recommend this. Once my son had a problem with a printer he had less than a year, and Best Buy replaced it with a new printer, so this is worth having.

My Granddaughter connected my Smart TV with the Remote Control and Alexa for me. I am really enjoying them

Every purchase must have this geek squad coverage you never know

I've used this service once before, and when you need it, you need it!

Geek Squad mounted my TV quickly and flawlessly and i bought this service. i had an unrealted proble with my laptop and customre service fixed it while i was online. happy with my choice with Geek Squad.

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

Excellent customer service and technical support. Always quickly diagnosed issues and either fixed or replaced item.

I purchased the Geek squad product replacement for my daughter who is in college. I wanted peace of mind that I would not have to pay for another printer while she is in college.

Associate was very helpful. And listened to my concerns of what I was looking for and the price range!!

BEST ever for quick repair or service without having to bring my heavy PC in (Usually) online. And for smaller devices like a laptop, they are usually quick & fast! Worth the subscription price.

I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.