Customer Ratings & Reviews

I generally opt for the geek squad service if my purchase was about 300 or more. Protect it! That way if it breaks they will fix or give you a new one!

Agents took care of downloading files on laptop which was broken and saved all files for future use - work was done quickly and professionally

Even though I haven't had a need to contact Geek Squad thus far, I know it won't be an issue because I experienced great services from them before.

Haven’t had to use warranty yet but the way it was explained to me bring item back to store and receive the next version of the item purchased.

The reason that this plan is useful is because the additional security it adds. I know if my unit goes out that I have coverage. It is affordable and I have benefited from the other plans.

I know that many don't recommend extended warranties, but I have used the product replacement service a couple of times on different products because they died just after the 1 year mark.

When ever you buy something from Best Buy. Always make sure to add Greek squad protection. Because you can never go wrong with it.

BUYING THIS WORRANTY HELPS YOU PROTECT THE PRODUCT FOR ADDITIONAL YEAR AS WELL THE GEEK SQUAD SERVICE LEVEL US VERY PROFESSIONAL

I love my Geek Squad. I am not very techy and they are just a phone call away. I always have problems when my laptop does a big update so I call them and they take care of everything !

Definitely worth getting the plan its helped me get new products whenever the old one stops working or something happens

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

Everytime an agent comes in to fix something, it's always been n a joy! The job their doing is great and I can't complain. They're courteous and friendly.

Very useful and worth for the service they provide. Easily available and very good customer satisfaction if any issues you need to get resolved.

I’m glad I bought it when we did because we had several things to get installed and this was a wash at the end of the day as far as what we paid

I always get the protection plan on items I use on a regular basis. The service covers many things so it’s nice to be protected.

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

Love this service my stove digital panel broke and it was fixed but for some reason broke down again and they fixed that part even though my warranty ran out.

I bought the replacement policy for an electric shaver that I had purchased previously. When it decided not to work, I returned it to the store and with no questions asked, the product was replaced!